Articulate is constantly working to make their tools more powerful for users, and a recent update was a great example of this. With the latest version of Storyline 360, you can now customize the sound of the computer-generated narration when adding text-to-speech to your courses. How, you ask? Well, with the addition of speech synthesis markup language (SSML) formatting. Want to learn how to use SSML in your courses? Read on as we answer the “as heard in training” question: “How do I use SSML formatting in Articulate Storyline 360?”