Quality Assurance (QA) plays an essential role in every e-learning program, whether you’re operating solo or collaborating with a larger L&D team. At DevLearn 2024, I had the pleasure of chatting with several folks in the Articulate Experience Room about this. We discussed not only the software capabilities but also how to ensure the courses they create are high quality, and that everyone on their team is on the same page when it comes to best practices and expectations. We first addressed this question in 2016, and since then, we’ve